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sunspots's avatar
sunspots
Helpful | Level 7
3 years ago
Solved

File Request - Please provide an option to NOT rename our uploaded files

We receive tons of file submissions from our business partners daily. However, a large part of the time I spend managing these submissions is spent renaming the files because they're automatically pr...
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  • Graham's avatar
    Graham
    3 years ago

    Hi everyone,

     

    We are very happy to let you all know that the ability to remove the Dropbox username from a file name when submitting a File Request is now available. 

     

    When creating the File Request, simply click on the trashcan icon next to the "Sender's name" field to remove this from the incoming files.

     

     

     

    We know that a lot of you have been very keen to see this feature added and we hope it now makes using File Requests a little bit easier for you all. 

     

    Thank you for you patience getting to here and for choosing Dropbox!

     

    Have a great day!

    Graham

aelkins's avatar
aelkins
Explorer | Level 4
6 years ago

I've just encountered the same thing. This is absolutly crazy.

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey there, just wanted to drop in here!

 

We do have a post in our dedicated area of the Community here suggesting an option to disable renaming for uploads through file requests.

 

If you'd like to show your support for this, please visit the post linked above and give it an upvote. You can even share any additional thoughts by commenting underneath too.

 

Hope this helps!

  • Mubasshir Tahmid's avatar
    Mubasshir Tahmid
    New member | Level 2
    6 years ago

    I just contacted them via messenger. They said that they would try to fix this. You can contact via messenger as well.

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