File Request File Name Issue

Hi everyone!

 

Just checking in here to see if anyone has any ideas for how to work around this!

 

I work for a company where we collect thousands of files a week to submit to clients.  We use file requests as a convenient way to get these files, but we have a persistent problem.  Our clients each have different labels they prefer for a file.  Some might be:

 

Character_Name_Company

 

While others request:

 

Character - Name - Company

 

Previously, file requests FORCED sender name to the end of a filename, resulting in a file submitted as:

Mickey Mouse - Calvin Nickelson - Disney

to become...

Mickey Mouse - Disney Calvin Nickelson

 

This meant these files would all have to be relabeled before submitting to clients.  Now Dropbox has a feature for file requests whereby you can remove the "Sender Name" as a name modification.  Eureka, I thought!  But now, when files are submitted as:

Mickey Mouse - Calvin Nickelson - Disney

 

It removes the name completely and makes it:

Mickey Mouse - Disney

 

Is there any way we can set up file requests so it leaves the file names completely untouched?  We send super specific labeling information with our collections, so when people submit they usually do it exactly right!  We'd like Dropbox to just collect files without altering the name in any way.  Any ideas?