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Forum Discussion
David C.163
11 months agoNew member | Level 2
File right-click does not reveal menu options like 'make available offline' on Windows
When I right-clicks Dropbox files in Explorer, I only get these options:
I am NOT getting the option to "make available offline".
How do I remedy this?
Thanks.
Walter
Dropbox Community Moderator
11 months agoHi David C.163 - sorry to hear you're having issues with this.
Can you please clarify your computer's OS version and the version and status of the Dropbox desktop app as shown in your system tray?
A screenshot of the options you get when you right click on files inside your Dropbox folder showing their syncing icons as well, would also help!
Thanks!
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