We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
David C.163
11 months agoNew member | Level 2
File right-click does not reveal menu options like 'make available offline' on Windows
When I right-clicks Dropbox files in Explorer, I only get these options:
I am NOT getting the option to "make available offline".
How do I remedy this?
Thanks.
David C.163
11 months agoNew member | Level 2
Hi Walter
When I hover my mouse there is no information on status or version.
(I assume it is the latest version of Dropbox since I reinstalled yesterday.)
On the folder synching icons, you may be able to see better on this photo.
But all the folders have icons - all are the little green check mark.
I would like to make them all the little cloud.... but not getting those options.
On other software interfering, this computer is straight out of the box! Some files are saving to OneDrive?
Megan
Dropbox Community Moderator
11 months agoHi David C.163!
Have you recently updated your OS by any chance?
Also, would you mind following these steps and let me know if anything changes?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!