Forum Discussion

acs210's avatar
acs210
Helpful | Level 5
3 years ago
Solved

Files are renamed after being synced from third-party app

I'm curious if anyone else has noticed a strange occurrence when synching files to Dropbox from third party applications. My Accordance Bible softwre application integrates with Dropbox to backup and...
  • acs210's avatar
    acs210
    3 years ago

    Agreed that it was likely created by the App. I was able to find a couple other individuals who have experienced the same thing. Yet, the vendor apparently has no clue why. It's so unpredictable and intermittent to make diagnosis easy. The filename has an extension that is specific to the application, though I don't wish to try to open it, just in case it may be malicious. It has a modified date as a property, but not a create date. I'll continue to follow up with the vendor to see if more is learned.

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