Forum Discussion

Pabs33's avatar
Pabs33
Helpful | Level 5
3 years ago
Solved

Files different on computer, not syncing to site

Hello there, The files of my computer dont correspond to the files on my website version. I have my Desktop client (Windows, 64, last version) connected to my account, so I can acces my files fro...
desktop
sync
Web
  • Pabs33's avatar
    Pabs33
    3 years ago

    Hello again,

    Thanks for your interest.

    I found the '''bug'''.

    Indeed the file was a ods file and the modifying person messed up with pages, and names.

    Sorry for wasting your time.

     

    Have a good day

Pabs33's avatar
Pabs33
Helpful | Level 5
3 years ago

Hello again,

Thanks for your interest.

I found the '''bug'''.

Indeed the file was a ods file and the modifying person messed up with pages, and names.

Sorry for wasting your time.

 

Have a good day

HyukJae Henry Y's avatar
HyukJae Henry Y
New member | Level 2
3 years ago

Greetings,

It looks like I am having the same issue. One of my computer's(desktop) folders is not syncing to the website, whereas the other computer's (laptop) same folder is syncing ok.  These folders were recently deleted due to confusion and then restored(successfully), so I don't know if that is part of the reason for this problem.   Please let me know how I can solve this issue.  Thank you.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi HyukJae Henry Y, sorry to hear about your syncing issue.

     

    Can you please let us know the desktop app's exact status and version as shown in your menu bar/system tray on the computer which is not syncing? 

     

    Is it 'up to date' or still syncing perhaps? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!