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Forum Discussion
Files in shared master folder appear in different sub-folders for members of the same team
The Team administrator has created sub-folders and moved some files into these new folders. As a team member I can see and open the new sub-folders but for me they are empty. The files that have been...
Firstly we are individual Dropbox users with access to the same shared folder.
The shared folder administrator uses the Dropbox App to move files into sub-folders, her app shows the files in different folders. I typically access dropbox through dropbox.com, the files are not inside the sub-folders on Dropbox.com.
The Administrator tells me she has multiple similar master and sub folder structures with other clients yet I am seemingly the only one with this particular issue. In other words the files of her other clients are all appear in the sub -folders into which she has put them
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the clarification, Rhys.
Can you let me know how you originally added the shared folder to your account?
Were you invited to join the folder with an email invitation or were you sent a link and you chose the "Copy to Dropbox" option?
