Forum Discussion

ashcat's avatar
ashcat
Explorer | Level 3
3 years ago

Files not available offline - Mac OS Ventura

I’m using Dropbox Plus with Mac OS Ventura 13.3.1 My Dropbox files all suddenly became online-only, with the cloud / downward arrow icon next to them, I don’t know why. I want them all back on my ...
desktop
Dropbox Plus
Mac
Max Wheeler's avatar
Max Wheeler
New member | Level 2
2 years ago

Hi - having exactly the same issue - longtime user finding it almost unusable atm. Any advice - have checked those pages. Is this some kind of clash with Mac OS? Basically I cant force it to offline files, but it will sometimes offline them if i try to load them in a third party app. Really frustrating 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

HI Max Wheeler, I’d recommend getting in contact with our support team directly to look into this matter in more detail.

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