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haley100's avatar
haley100
New member | Level 2
2 years ago
Solved

Files not syncing after re-organizing them on my desktop

Help! I was doing a massive organization of all my dropbox files (on my desktop, just moving things into different folders within the Dropbox folder, renaming files, deleting duplicates) ... Some thi...
desktop
Organize
sync
  • haley100's avatar
    haley100
    2 years ago

    I figured out what the issue was. I had unsupported characters in some of the filenames (emoticons). Would have been helpful if Dropbox had given a more specific error. And would be REALLY GREAT if Dropbox had better support!! I spent several hours trying to figure this out. But fortunately the issue is now resolved. Thank you. 

haley100's avatar
haley100
New member | Level 2
2 years ago

I figured out what the issue was. I had unsupported characters in some of the filenames (emoticons). Would have been helpful if Dropbox had given a more specific error. And would be REALLY GREAT if Dropbox had better support!! I spent several hours trying to figure this out. But fortunately the issue is now resolved. Thank you. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Glad to hear it's sorted now and thank you for the feedback too, Haley.

 

See you around the Community and have a lovely week ahead! 

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