Forum Discussion

KimBob58's avatar
KimBob58
Helpful | Level 5
3 years ago
Solved

Files saved on the computer Dropbox are not online

I cannot get my files on the computer drop files to upload to dropbox
desktop
sync
  • KimBob58's avatar
    KimBob58
    3 years ago

    Hi Jay,

    Got it sorted out thanks. I asked the dropbox live chat and they talked me thought checking everything. I have got access now and it' syncing not sure what it hadn't worked for so long!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Okay, so just for clarification, you cannot see the Dropbox icon in the menu bar, and it's also not in the Applications menu?

KimBob58's avatar
KimBob58
Helpful | Level 5
3 years ago

Hi Jay,

Got it sorted out thanks. I asked the dropbox live chat and they talked me thought checking everything. I have got access now and it' syncing not sure what it hadn't worked for so long!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!