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folder name change isn't showing for recipients
Hello, a few months ago I created a folder called "ELEKTRA FRANCE".
I renamed it 1 week ago "PRESS KIT" but when I send the access link, people still see "ELEKTRA FRANCE".
Can anyone help me?
Thanks
3 Replies
- Nancy
Dropbox Community Moderator
Welcome to the Community, jimloiseau!
Are you seeing the new folder name correctly on your Dropbox account?
Did you send a shared link to the recipients, or did you share the folder via their email address instead?
Did you rename the folder before or after sharing it with them?
Let me know.
Hello Nancy,
thank you for your reply,
I did change the name before sending.
I can see the changed property in my dropbox.
I share the link by copying it via dropbox and pasting it into the email.(shared link)
Thank You
- Walter
Hey jimloiseau - sorry to jump in here, but could you send us a screenshot (omitting any personal information) of how this looks on your end so that we can have a visual too?
Also, did you share the link to the folder with edit or view rights in the first place? Does this folder show as shared in your Dropbox account or a regular one?
