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burtonworldart's avatar
burtonworldart
New member | Level 2
6 years ago
Solved

Folders online not visible on MAC Dropbox App

Hi Dropbox community, I have several devices synced to Dropbox (Windows, iPad, iPhone, and Macbook) I have many folders and each are syncing perfectly except on the Macbook.   I am running Mojave...
desktop
Mac
sync
  • Hannah's avatar
    Hannah
    2 years ago

    Hi there, JeremyD, and thanks for joining our Community!

     

    Is it possible that the folders you're missing from your local Dropbox folder have been unsynced with selective sync?

     

    Check out the steps here, to confirm.

saturn9k's avatar
saturn9k
New member | Level 2
2 years ago

Hello, I believe I'm having a similar problem where I can see one folder that was shared with me on my iPad but on my mac it doesn't appear. This has never happened before, and not sure how to fix it or selectively sync it. Do you have any suggestions?


Thank you

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey saturn9k - did you check the app's preferences under the sync tab to see if the folder is selectively un-synced from your computer?

 

Assuming that the desktop app is 'up to date' and not still syncing in your menu bar that is. 

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