Forum Discussion

matteorox's avatar
matteorox
Explorer | Level 3
2 years ago

foto Library.photoslibrary mac and dropbox

“foto Library.photoslibrary” is in Dropbox. To open the item, you need to move it to a folder on your Mac.

good morning, I have this error from the "photo" application on Mac.

can't find library 😞 it's not even there if I go to the Dropbox folder on my Mac!

 

I'm worried about losing my library can you help me?

 

Thank you

I have latest version of dropbox desktop and mac os 12.7.2

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5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi matteorox, thanks for bringing this to our attention.

     

    Is it possible that you're running the new File Provider version of the Dropbox desktop application for Mac OS? 

     

    The Photos library is no longer supported by Apple for it to located in the Dropbox folder, and needs to be moved.

     

    This will help me to assist further.

  • matteorox's avatar
    matteorox
    Explorer | Level 3
    2 years ago

    presumable! but what do I do now? I can not find it 😞

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey matteorox - sorry to jump in here, but could you send us a screenshot of the error so that we can have a look too?

     

    Also, what is the desktop app's exact status and version as shown in your menu bar? 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey matteorox, would you mind attaching your screenshots to your reply instead of these links?

     

    There should be a camera icon above the reply box, for you to do so.

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