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Martin3787's avatar
Martin3787
Explorer | Level 4
5 years ago
Solved

Hard drive space nearly full

Why do files continue to take up hard drive space when I have used Smart Sync to save on line only?
Space and storage
Storage space
sync
Martin3787's avatar
Martin3787
Explorer | Level 4
5 years ago

Mark,

 

Thanks for the reply and the link. I followed the instructions but no change. The contents of the folder ( 5 x sub folders) did not delete as I expected and the folders reappeared. However of the 5 sub folders  only one has any content with numerous types of 'placeholder' files, the entire content of this folder only being 92KB. The other folders are empty. I rebooted my MacBook and the available storage has dropped to 6GB. 

 

Martin

  • Martin3787's avatar
    Martin3787
    Explorer | Level 4
    5 years ago
    Spoiler
    Mark

    After my last post a thread appeared alongside these messages concerning the activation of the 'Smart Sync update for Mac' in the settings. I have done this which has removed the storage of documents. HOWEVER, I now have 79GB now taking hard drive under 'Other' (Which is unhelpful!). I still now have only 6GB available. Frustrating to say the least LOL.

    Martin 
    • Daphne's avatar
      Daphne
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      Hey there Martin3787!

      Can you let me know if you've restarted your device since changing this setting?

      It seems, since the space is now showing in "Other", that the space was successfully freed from the files being "online only", but the device may need to take a new snapshot of the space which can take some time.

      Let me know though, and we can take it from there - thanks!
      • Martin3787's avatar
        Martin3787
        Explorer | Level 4
        5 years ago

        Hi,

         

        Thanks for the response I freed the space by deleting the Cache. All good now👍

         

        Martin

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