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Hard drive space nearly full
Why do files continue to take up hard drive space when I have used Smart Sync to save on line only?
Hi Martin3787
Sorry about that spam you just got 😞
That is the cache of your browser which doesnt impact Dropbox. To clear the Dropbox cache you need to follow https://help.dropbox.com/installs-integrations/desktop/cache-folder
23 Replies
- Daphne
Dropbox Community Moderator
In this case, I would suggest reaching out to our Support team so that they can assist you further with this, alongside some device specific info jmilligandesign.
You can check out the Support options available for your plan here.
Once you do so, you can let me know the ticket number (eg. #1234567) so I can pass along the info you provided here already. Thanks! No ticket number was needed - cleared the cache and it freed my drive up
- DaphneGlad to hear that jmilligandesign!
Thanks for sharing this with us here too, I'm sure it will be useful for others to know, who might be having the same issue.
I'll be just a post away if you need anything else - thanks!
