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Forum Discussion
tom d.31
5 months agoExplorer | Level 3
Having issue opening my C4D files on a shared server.
Hi there
I suddenly have an issue where I can't open any C4D (Cinema 4d) files from a shared server.
I can open the files fine on the server machine itself and all other file types open fine from...
- 3 months ago
Fixed it!! During the Dropbox install, tick “Opt out of Dropbox for Windows Update,” sync again, and it’s back to normal.
tom d.31
5 months agoExplorer | Level 3
Many thanks for the reply.
Yes we have Dropbox stored on a machine that we are using as our server. We then access files in that folder from other machines.
The files on the server computer are all marked as available offline.
We can open these files on the server machine itself but not through the remote machines.
Every other filetype works fine (Photoshop, InDesing etc) These other file types also work fine when placed in the same folder as the Cinema 4d files so it doesn't seem to be a folder issue.
The issue seems to be solely with Cinema 4d files
thanks again
- Rich5 months ago
Super User II
tom d.31 wrote:
Yes we have Dropbox stored on a machine that we are using as our server. We then access files in that folder from other machines.
You should know that Dropbox doesn't support such a configuration. The Dropbox application running on your server may not receive notification of file changes or requests from the operating system when accessing the files remotely. Simply put, it's not designed to work that way.
tom d.31 wrote:
The files on the server computer are all marked as available offline.
Have you confirmed that?
You also mentioned that you're running Windows 11 and the issue started overnight. Dropbox is rolling out the Dropbox for Windows update which changes how the sync process works, and how files are stored/accessed. This could be causing your issue.
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