Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

DripDropCloud's avatar
DripDropCloud
New member | Level 2
2 months ago
Solved

How can I access a shared folder that exceeds my quota?

Hi, I recently received a shared folder from my employer that is 18GB in total size, because it warehouses several thousand files. While only a small percentage of those files are totally pertinent t...
Shared Folders
Storage space
  • Mark's avatar
    Mark
    2 months ago

    There are a few options:

    1. Ask for a read only shared link instead - as then you access via the link and it doesnt impact your quota
    2. Ask for the shared folders to be reissued to only the directories you need (if under 2GB)
    3. Get additional space. 

    Shared folders use the quota of everybody within it unless you are part of a paid for business team - and have a paid licence allocated to you. 

Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
2 months ago

To piggyback onto what Mark said, here are instructions on creating view-only shared links, which one count against your account quota. Scroll down to the section that says "How to create and share a Dropbox link with view-only access"

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!