Forum Discussion

seftonbarn's avatar
seftonbarn
Helpful | Level 6
7 years ago
Solved

How can I force the mobile app to upload photos?

When I first used Dropbox a few years ago, as soon as I took a photo on my androad phone the photo would be uploaded to my dropbox and synced to my PC.  Nowadays I can take a picture on my android in...
sync
  • Jay's avatar
    Jay
    7 years ago
    The steps to upload images manually can be found here. 
     
    Let me know if this is successful!
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago
The steps to upload images manually can be found here. 
 
Let me know if this is successful!
Jim B.45's avatar
Jim B.45
Helpful | Level 7
5 years ago

The issue is that Dropbox arbitrarily doesn't do camera uploads for hours, days, possibly ever. The best response from Dropbox is to fix their software so it does. The next best response is to inform customers that they can trigger an upload by opening the Dropbox app on the phone and tap the Photos tab. The lousy support response is to ask a bunch of stupid questions and then tell them how to manually upload photos.

  • seamusvibe's avatar
    seamusvibe
    Explorer | Level 4
    4 years ago

    "opening the Dropbox app on the phone and tap the Photos tab"

     

    This isn't working for me. rebooted the phone and still nothing. I'm able to manually upload stuff, but I want to be able to force the automatic upload. Because if I manually uploaded them, whenever the stupid app decides to do the auto upload it will create a second copy of the file. 

    Why can't I just force it to trigger the manual upload? I really only use Dropbox for camera backup, but if it can't do this anymore I guess it might be time to look elsewhere. 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi seamusvibe, have you tried disabling and re-enabling the camera upload feature to see if this helps?

      • seftonbarn's avatar
        seftonbarn
        Helpful | Level 6
        4 years ago
        Thanks Jay. Yes. But I have to turn off uploads and turn back on uploads every time I want to upload.

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