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makere's avatar
makere
Helpful | Level 5
1 year ago
Solved

How can I get Dropbox in Finder?

I have read the earlier discussions on getting DropBox into Finder and the bottom Menu but unfortunately they are not working on my new MacBookPro (which is a very basic model). It is using Sonoma 14.7.1. 

I need to constantly access my DropBox files from wherever I am working, but am unable to dop so. This is a huge hindrance to my work on a daily basis.   Desperate for advice please. 

desktop
Mac
sync
  • Megan's avatar
    Megan
    1 year ago

    Hey makere, thanks for the screenshot!

    It looks indeed like the Dropbox icon is missing from your Mac's doc. Would you mind clarifying the app's current syncing status?

    Have you tried uninstalling the app, restarting the device and re-installing it by any chance? 

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey makere, thanks for the screenshot!

    It looks indeed like the Dropbox icon is missing from your Mac's doc. Would you mind clarifying the app's current syncing status?

    Have you tried uninstalling the app, restarting the device and re-installing it by any chance? 

  • makere's avatar
    makere
    Helpful | Level 5
    1 year ago

    As far as syncing goes, it updates quickly except for the fact that it says there are 19 files it is updating - and is apparently always doing so.. I have no idea which 19 files or why 19.

    I have not tried uninstalling and re-installing the App and will do so tonight. Thanks for that !

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Take your time, and definitely update us after trying it makere.

    Thank you! 😃

  • makere's avatar
    makere
    Helpful | Level 5
    1 year ago

    well this is troubling... the Installer was non-responsive for a while. then there was a flurry of activity and it has installed the "Date Modifed 31 December 1979 5.00pm' version, I kid you not. 

    it did not ask me to sign in or anything else. 

  • makere's avatar
    makere
    Helpful | Level 5
    1 year ago

    this is what is showing in my Finder settings:

    https://www.dropbox.com/s/vlau3czyp5rx93x/Screenshot%202025-01-02%20at%207.59.39%E2%80%AFPM.png?dl=0

  • makere's avatar
    makere
    Helpful | Level 5
    1 year ago

    I can only access the Dropbox app if I click on Macintosh HD which then gives me access to all the apps.  ah, I can access it from Favourites Now. 

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks for keeping us in the loop on this and please let us know if you need any further assistance makere 

    Cheers! 

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