Forum Discussion

marwan_zahran2004's avatar
marwan_zahran2004
Explorer | Level 3
2 years ago

How can I keep files as always available on this device?

I have some files and folders on my PC that are mentioned to be available on this device and some others mentioned to be always available on this device and these files take too long to open ...
desktop
sync
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi marwan_zahran2004, thanks for bringing this to our attention.

 

Could you try these steps to make your files available offline, which will turn the icon green and keep them on your machine?

 

Keep me updated with any progress!

  • marwan_zahran2004's avatar
    marwan_zahran2004
    Explorer | Level 3
    2 years ago
    I have checked and all the files and folders are set to available offline and already downloaded on the pc but still some of them are green and some are white and the green ones status are (always available on this device) and the white ones status are (available on this device) without the word (always) this is written down in the status bar
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      What type of files are the 'available' files? Are they files or folders specifically?

      • marwan_zahran2004's avatar
        marwan_zahran2004
        Explorer | Level 3
        2 years ago
        Nothing specific, some are just folders, some are txt files. Means some txt files are green with status 'always available...' and others are white with status 'available...' and folders as well some and some

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