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peterj62's avatar
peterj62
Explorer | Level 3
1 year ago

How can I keep my files and folders online-only?

I want all Dropbox files and folders to stay online and not on my MacBook which is full. In 'Manage hard drive space' I have ticked them as online only but they later reappear on my MacBook as offl...
desktop
Storage space
sync
peterj62's avatar
peterj62
Explorer | Level 3
1 year ago

Hi Hannah,

On my MacBook right-clicking the Dropbox folder in Finder doesn't give any options but on the pull-down menu there is the option to 'Manage hard drive space' and so I tick all folders (or all files) to 'move to online only'.  This then immediately shows no offline files but within seconds the folders (and files) all reappear as online.

peterj62's avatar
peterj62
Explorer | Level 3
1 year ago

..sorry, I meant they all reappear as offline - on the hard drive again.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hi peterj62, you should see context menus when right clicking files and folders in Finder, in order to get the online-only option.

     

    Could you attach a screenshot showing what you're seeing when right clicking a folder in the Dropbox folder?

    • peterj62's avatar
      peterj62
      Explorer | Level 3
      1 year ago

      Hi Jay,

      Here is a screenshot of what I get when I right-click a dropbox folder.  All I can see is 'manage hard drive space' as above.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        Hey peterj62, would you mind sending us a screenshot of what you see right after you click the "manage hard drive space" option as well?

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