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Forum Discussion
tankbar
2 years agoExplorer | Level 3
How can I make my files available offline on my computer?
Hi there - I have had my PC replaced and setup Dropbox on my new one. The files are visible but I would like to sync them for offline use. Can you please advise how to go about that as I am unable to...
- 2 years ago
nicoladonzelli
12 months agoExplorer | Level 3
Hello, I have the same problem: after restoring my pc and reinstalling Dropbox many files are available only on-line. They appear with an X and the icon. Only if I open then once they will be storage locally.
I already have read this guide: "access-files-offline" and my configuration appears to by correct. Plus, in Selective sync all the folders are checked as to be stored localy.
But the problem still.
Jay
Dropbox Community Moderator
12 months agoHi nicoladonzelli, thanks for bringing this to our attention.
What version of the Dropbox desktop application and your OS are you running on your device?
This will help me to assist further!
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