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Forum Discussion

Eleanor B.1's avatar
Eleanor B.1
Helpful | Level 5
6 years ago
Solved

How can I pause or quit syncing via the desktop app on Mac?

The Dropbox icon on the dock (MacOS 10.15.5) is off (no dot), yet Dropbox is still copying updates into its store.  If I want to pause all that while I make some changes, is there a way to do that?  ...
desktop
FAQ
Mac
sync
  • Lusil's avatar
    Lusil
    6 years ago

    Hello @Eleanor B.1, welcome back, it's great to hear from you again!

     

    If the Dropbox icon appears on your menu bar, next to your computer's clock, it means that it's running. If you haven't paused it, it will sync any changes you make to the content in your account. 

     

    You can check this article out for the relevant steps to pausing the desktop app from syncing. 

     

    As for the dot that you mention, could you send me a screenshot (without any personal info) of it, so that I have a better visual understanding? 

     

    Keep me posted!

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hello @Eleanor B.1, welcome back, it's great to hear from you again!

 

If the Dropbox icon appears on your menu bar, next to your computer's clock, it means that it's running. If you haven't paused it, it will sync any changes you make to the content in your account. 

 

You can check this article out for the relevant steps to pausing the desktop app from syncing. 

 

As for the dot that you mention, could you send me a screenshot (without any personal info) of it, so that I have a better visual understanding? 

 

Keep me posted!

lkfraboni's avatar
lkfraboni
Explorer | Level 4
4 years ago

The dots under an app means the app is open and using memory. 

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