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Mrmedo's avatar
Mrmedo
New member | Level 2
3 years ago

How can I remove viewed links on Dropbox?

how to remove viewed links on dropbox
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey liv2party! Just to make sure I got it right, are you accessing their Dropbox account via the mobile app on your own device?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi liv2party, I was checking with my Team on that, hence the tad late reply. 

 

Keep in mind that for security reasons, sharing an account with others is not recommended. Sharing Dropbox passwords with others also violates the Dropbox Terms of Service.

 

You can see more about that here. 

 

As for your viewed links and their history, I have confirmed that they're stored locally and don't sync across devices.

 

In regards to Viewer Info, and if you don't want it to be displayed for anyone, including yourselves, you can always disable it on your content or for specific files or folders.

 

If you have any questions, I'm always at your service!

  • Teasy's avatar
    Teasy
    Explorer | Level 3
    2 years ago

    Megan, many thanks for you anwers. But could I come back to the question we started: How can I disable the history of my "viewed links" in my app. Or how can I clear the history, just like you can delete the history in a browser?

     

    If there is no way to hide or delete this history of "viewed links", Dropbox should urgently implement these functions. The mere advice that I am not allowed to give others my password or access is not helpful in this respect. The wish not to see this history or to clear it has nothing to do with this.

     

    Thank you very much, if you would have a solution.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Teasy, I hope you're doing well!

     

    Are we referring to the Dropbox desktop app or mobile app? 

     

    If we're referring to the mobile app, have you tried clearing the app's cache, by any chance to see if that helps at all? Have you tried the steps Hannah mentioned here? 

     

    Let me know more!

  • Dehmaz's avatar
    Dehmaz
    New member | Level 2
    2 years ago
    Please just answer the question. They literally clearly explained what we all want to know.

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