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ldorigo's avatar
ldorigo
Explorer | Level 3
3 years ago

How can I "reset" dropbox on linux (clearing cache didn't work?)

I keep my desktop and laptop synced using Dropbox (with the added benefit of online backups).

 

A couple of days ago, for no apparent reason, Dropbox on my laptop started re-uploading/downloading a massive amount of files (it's currently stuck at "Uploading 745000 files" and "Downloading 69000 files", without much change for a long time.

 

1. Any idea what happened?

2. How can I completely restart the sync process, *without* having to re-download everything? I have over 450GB on dropbox, and 99.99% of the files are already in sync between online/my desktop/my laptop. I tried deleting dropbox's cache (~/Dropbox/.dropbox.cache) but it didn't change anything. I'm afraid of deleting ~/.dropbox/* because I don't want to cause mayhem or re-download everything? What should I do?

11 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    There's a soft limit of 300K files so I'd suggest that you use selective sync to un-sync some of your folders from your device ldorigo 

     

    Could you give it a go and let us know how it goes?

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