Forum Discussion

jwshrive's avatar
jwshrive
Helpful | Level 6
7 years ago

How can I see error logs if my syncing is stuck?

Is there a way to check error logs within Dropbox? My Dropbox app has been stuck syncing for a number of days with 4000 odd files to go. I contacted support and they suggested doing a full reinstal...
desktop
sync
barorg's avatar
barorg
New member | Level 2
4 years ago

+1 here on all counts. Dealing with the same issue, with the same lame support suggestions. Thank the lord they didn't ask me to make sure my monitor is plugged in. There must be someone there with more than a basic understanding of the application, but they are not making that person available to support premium-paying users. 

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