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Forum Discussion
How can I see if someone has viewed a shared file
How can I see if someone has viewed the files that I put in dropbox? If there is no other way than to purchase an upgraded plan then dropbox sucks. Why would anyone use dropbox, if you can't tell is someone has viewed a file that you sent to them? It's better to use Box.com as it shows who has viewed and who has downloaded the files that are stored. Is there a BETA workaround. I currently have the Family Plan.
3 Replies
- Megan
Dropbox Community Moderator
Hey there, 1593531, I'd be happy to help!
Have you taken a look at the viewer info feature to see if it works for what you had in mind?
Also, can you clarify how exactly you're sharing the file? Do you use a shared link, shared folder or a different method?
Keep in mind, that any shared file that currently is saved in your Dropbox will show viewer info and this includes files in shared folders and files that have a shared link to them too.
With viewer info, you can see if someone is currently looking at a file. And, depending on the Dropbox plan you have, you may also be able to see when someone last viewed a file.
If you have any questions, let me know!
- The traffic and insights feature is no longer available as of October 2021. This feature was only available to customers on Dropbox Professional, Business Advanced, and Enterprise plans.
The viewing feature is not available on the family plan which I have. - Megan
Hey 1593531, unfortunately there's no other workaround, other than what was mentioned.
However, I am going to keep this discussion open, and if anyone else has any other ideas, or know any third-party app that can achieve what you mentioned, they're more than welcome to share.
