Forum Discussion

Aloha1's avatar
Aloha1
Explorer | Level 4
3 years ago

How can I stop the automatic syncing of files?

I never intentionally wanted to synch files to Dropbox. I only needed it to receive from clients. Now my Dropbox is overfilled and I want to clear out space to use for new files sent to me. Also, If ...
desktop
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Aloha1, since you mentioned the Documents folder, it sounds like you enabled the computer backup feature. 

 

Could you try disabling it using these steps to help free up the space on your Dropbox account?

Aloha1's avatar
Aloha1
Explorer | Level 4
3 years ago

Hi, Thanks for this note. I didn't have the app setup on my PC so I downloaded it. I went to the overflow on my taskbar and clicked on the app. Followed the instructions, (clicked on my initials, then preferences then download and finally Manage but it brings me to this page... 

Where did I go wrong? Also, when I eventually get to where you say I should go to stop backup, and if I delete the documents from there, will this also delete these documents from my computer?  

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry to jump in here as well, Aloha1.

     

    If you go to your backups page online, can you disable the backup from there?

    • Aloha1's avatar
      Aloha1
      Explorer | Level 4
      3 years ago

      Hi Hanna, doesn't seem to offer disable option... 

       

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi Aloha1, does it allow you to click on "My PC (DESKTOP)" or not?

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