Forum Discussion

Aloha1's avatar
Aloha1
Explorer | Level 4
3 years ago

How can I stop the automatic syncing of files?

I never intentionally wanted to synch files to Dropbox. I only needed it to receive from clients. Now my Dropbox is overfilled and I want to clear out space to use for new files sent to me. Also, If ...
desktop
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to jump in here as well, Aloha1.

 

If you go to your backups page online, can you disable the backup from there?

Aloha1's avatar
Aloha1
Explorer | Level 4
3 years ago

Hi Hanna, doesn't seem to offer disable option... 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Aloha1, does it allow you to click on "My PC (DESKTOP)" or not?

    • Aloha1's avatar
      Aloha1
      Explorer | Level 4
      3 years ago

      Megan, thanks for this support. This is my concern. If these are interconnected, should I worry about losing this info if I delete it here?

       

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      One more thing to check, if you click the My PC (DESKTOP) from this image of yours, not the Dropbox site, what options do you get?

      • Aloha1's avatar
        Aloha1
        Explorer | Level 4
        3 years ago

        I clicked on the My PC (Desktop) in Dropbox and it shows files, this comes up. I'm only showing the top portion.

         

        I've no idea how to access MY PC (Desktop) outside of Dropbox.

        Please advise 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Aloha1, if you delete the backup from the site, it should disable the backup on your computer as well, and free up the quota on the site.

    • Aloha1's avatar
      Aloha1
      Explorer | Level 4
      3 years ago
      Ok. Great. To be clear, do you mean to delete the large file in the backup or the backup option? My concern is deleting this file that’s been backed up will not touch the original that is on my computer. This is probably a stupid question but I’m unfamiliar with this.
      Also, I need to ensure the backup feature is turned off. I so appreciate your help

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