How can I sync files on Dropbox? The app doesn't do it automatically.

Welcome back to our Community, Mary V.2​! Hope you’re doing well. 

To further assist, can you clarify if you’re right-clicking on folders that are already located within your local Dropbox folder? 

If yes, I’d like a screenshot of the options you see on your end.

Feel free to also share the current syncing status and app version of your Dropbox app.

Let me know once you have more info.

Mary V.2 wrote:

I have a brand new laptop and when I right-click on any of my Windows folders, I do not get "Quick Actions" or "Sync." I get a bunch of others, none of which is sync. I used to be able to sync things in the old DropBox.

Dropbox has only ever sync'd files and folders that are directly stored within the \Dropbox directory. It did run a very small beta trial where it allowed other folders to be sync'd but that was removed quickly and its now not possible to do. I wonder if you were a part of that and its not picked it up until a reinstall?

Same issue here. I installed the newest version and there still is NO way to click "online only" for folders and files. It used to give the option inside File Explorer with a right click. Now it won't even work on the website version. All files are in the /Dropbox directory.

Hey Beelzebon!

Would you mind clarifying what you're trying to accomplish?

Making a file "online-only" would only be possible from within your local Dropbox folder, not our website.

If you're right-clicking on a file and don't see this option, can you let us know more about your setup? Like, what's your Windows version and Dropbox app version?

You can see the latter if you hover over the Dropbox icon in your system tray.

A screenshot of the right-click options you see, would also be really helpful!

Hi Beelzebon, just checking to see if you saw our last reply. 
If you're still not seeing the context menu item to mark files as online-only, please let us know more with the information we requested.
Otherwise, if your issue has been solved, let us know what worked for you!

Hey dropbox team! you have this issue/bug for at least 2 years now! It's not "cloud" anymore! You need to click each "cloud" icon to download it manually. That's so wrong... How to make it automatic like it was from the beginning (and like every other cloud system works...)???

Hey boroman, thanks for the nudge here.

Just to make sure we're on the same page, are you looking to download/sync all your Dropbox files locally and have them available offline?

If you select multiple or all your files (depending on your preference), right-click on them and choose "make available offline", what happens?