Forum Discussion

Rellek7's avatar
Rellek7
Explorer | Level 3
3 years ago

How can I sync the Dropbox folder that's under my Mac Favorites, and not the one under Locations?

I recently upgraded to an iMac M3 desktop & now have 2 DropBox folders. The one I want to sync with is in the Favorites list & also in my User folder; the other is in the Locations list & it seems to...
desktop
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Rellek7, thanks for posting your question to our Community.

 

In understand your Dropbox folder has been moved under Locations.

 

This is what happens with the new version of Dropbox for macOS on File Provider, which moves your Dropbox folder to ~/Library/CloudStorage.

 

You can read more about this change here.

 

If you have any questions, let us know.

Rellek7's avatar
Rellek7
Explorer | Level 3
3 years ago

I really think I need to start over. How do I uninstall DropBox & reinstall in MacOS 14.1.2?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I wouldn't advise uninstalling and reinstalling the Dropbox app, now that you're on the File Provider version, Rellek7 It might create other issues.

     

    So, let's see how we can resolve this.

     

    Do both Dropbox folders contain the exact same files?

     

    What's the status of the app, when you hover over the Dropbox icon in your menu bar?

    • Rellek7's avatar
      Rellek7
      Explorer | Level 3
      3 years ago

      There is a difference in the content of the 2 folders. There are files I save to DropBox on a regular basis; they appears in the Dropbox folder under Favorites but not in the folder in the Locations list nor in the web DropBox  

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Sorry for jumping in, Rellek7. Can you clarify what’s the current syncing status of your Dropbox app? 

         

        Also, if you add a small file within the new Dropbox folder that has been created (under ~/Library/CloudStorage), do you see it on Dropbox online afterwards?

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