Forum Discussion

Rellek7's avatar
Rellek7
Explorer | Level 3
3 years ago

How can I sync the Dropbox folder that's under my Mac Favorites, and not the one under Locations?

I recently upgraded to an iMac M3 desktop & now have 2 DropBox folders. The one I want to sync with is in the Favorites list & also in my User folder; the other is in the Locations list & it seems to...
desktop
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I wouldn't advise uninstalling and reinstalling the Dropbox app, now that you're on the File Provider version, Rellek7 It might create other issues.

 

So, let's see how we can resolve this.

 

Do both Dropbox folders contain the exact same files?

 

What's the status of the app, when you hover over the Dropbox icon in your menu bar?

Rellek7's avatar
Rellek7
Explorer | Level 3
3 years ago

There is a difference in the content of the 2 folders. There are files I save to DropBox on a regular basis; they appears in the Dropbox folder under Favorites but not in the folder in the Locations list nor in the web DropBox  

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry for jumping in, Rellek7. Can you clarify what’s the current syncing status of your Dropbox app? 

     

    Also, if you add a small file within the new Dropbox folder that has been created (under ~/Library/CloudStorage), do you see it on Dropbox online afterwards?

    • Rellek7's avatar
      Rellek7
      Explorer | Level 3
      3 years ago

      Not sure why it happened but the Dropbox folder in the Favorites list is not listed but it is still in my User folder. I tried saving a document to a folder in my Dropbox & it appeared both in the Locations Dropbox folder & online. Would it be safe for me to delete the Dropbox folder that is in my User folder?

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi Rellek7, in order for us to have a clear visual, would you mind sharing some screenshots of the Dropbox folders in both paths?

         

        Do you see visible the Dropbox syncing icons in both of these folders? 

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