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GadgetGrrl's avatar
GadgetGrrl
Explorer | Level 4
3 years ago
Solved

How do I permanently stop a huge sync, and remove all the added files?

I accidentally started an enormous sync to my iMac (10k + files urk) that I can't seem to stop.  My only option appears to be to pause it.  I don't want all this data to be sync'ed to my computer at ...
desktop
Mac
sync
  • Hannah's avatar
    Hannah
    1 year ago

    Hey MettaSong, sorry to hear about this.

     

    Pausing syncing won't do the trick, because at some point you'll need to unpause, so the sync will need to finish anyway.

     

    I think the next best thing here is to unlink the computer from your account, delete the Dropbox folder and the Dropbox app and reinstall it again from scratch.

     

    To unlink the computer, you can either delete it from your connected devices or sign out of the app.

     

    I hope this helps.

ceso's avatar
ceso
New member | Level 2
1 year ago

Hi - I am having the same issue whereby I accidentally clicked the "cloud" icon on my Apple computer and now the entire folder and subfolder are syncing and I can't stop it. This folder has literally dozens of GBs within it so I want to STOP the sync not just pause it — because I need to sync other things. What to do???

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hi ceso, have you tried right clicking that folder and marking it as online-only again? This would return it to the previous state and stop the downloading of files.

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