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Charlie S.1's avatar
Charlie S.1
New member | Level 2
11 years ago

How do I resend the invitation to a shared folder (non business account)

If I search in the forum or on google for "how to resend a dropbox invitation to a shared folder" I find an answer for business accounts, but I just have a normal individual pro account. I shared a ...
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Niels C.'s avatar
Niels C.
Explorer | Level 3
7 years ago
Has this issue been sorted?
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Hey there (Niels C.), thanks for the nudge! As this discussion is rather outdated (& just in order to determine the best course of action for you moving forward), could you explain what seems to be troubling you in a bit more detail, in order to ensure that I’m following-up on the right thing? Thanks again & I’ll be awaiting to hearing back from you! 

  • Ann W.6's avatar
    Ann W.6
    Helpful | Level 5
    7 years ago

    Jane, thank you for looking into this.  I shared a folder with my sister who is not yet a Dropbox user.  She did not receive the original invite (maybe it went to junk - maybe it was inadvertently deleted.) 

    I want to be able to resend the invite now that she is looking for it. We can't find any way to do this in Pro accounts.  Does it exist?

    Ann

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey Ann (Ann W.6), this shouldn’t be an issue, as you could remove her access from the share in question & re-invite her anew. If she still doesn’t receive the invite, maybe our emails are filtered in her inbox, so you could advise her to check her Spam folder & add "no-reply@dropbox.com" to her address book. 
     
    You may give my suggestion a go whenever you find some spare time & please do let me know how you get on with that on this conversation here. Thanks again & I’ll be awaiting your next reply!
     
     
    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

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