Forum Discussion

averagemario's avatar
averagemario
Explorer | Level 3
3 years ago

How do I unblock my account from sharing

When I try to share a file I see this message   "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Servic...
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WilliamBorges's avatar
WilliamBorges
Explorer | Level 4
3 years ago

I don't have a ticket number reference. Can you help me find it?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi WilliamBorges, if you check your emails from your communication with our Support, you should be able to find the relevant ticket number in the email chain. 

 

Can you check?

  • WilliamBorges's avatar
    WilliamBorges
    Explorer | Level 4
    3 years ago

    Finally, it works. Thank you for your assistance and your time.

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