Forum Discussion

Steve Conard's avatar
Steve Conard
Helpful | Level 5
3 years ago
Solved

How do you stop large team files from syncing to my system, once they are in the process of syncing?

I work for a film media company with team members around the world. Dropbox is a great solution until … someone happens to upload a titanic file, (like a film, or huge special FX sequence that are hu...
Create
desktop
sync
  • Hannah's avatar
    Hannah
    3 years ago

    Thanks for your feedback here, Steve Conard!

     

    I'll make sure your comments are passed along to our team.

     

    If you need anything else, make sure to let us know.

     

    Have a great weekend!

James R.5's avatar
James R.5
Explorer | Level 4
3 years ago

So clearly stated, and so correct. I have been battling DB for days, since it decided to backup an external drive of 8 tb. I am stuck in synching hell.

 

DB team - please fix this!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi James R.5, you can disable external drive backups by following these steps on the site.

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