Forum Discussion

KC805's avatar
KC805
Explorer | Level 4
3 years ago

How long before a Shared Link expires with Dropbox Plus?

I have an eBook that I have on DB and use a shared link to access it.    I just discovered that all the Shared Links with my Subscription Level (Dropbox Plus) doesn't allow you to change that setting...
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KC805's avatar
KC805
Explorer | Level 4
3 years ago

I have an eBook that I have offered on my website for download via a link.      I posted this a few months ago and when I tested it, it said the link expired.    I went out to DB and tried to change the settings to the link and it said that you can't change it to cancel an expiration unless I upgrade from DropBox Plus to Pro.   

KC805's avatar
KC805
Explorer | Level 4
3 years ago

The toggle looks like it is off, but it definitely gave me a message that the Link expired.        This has happened to a couple of people on your forums.    

 

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey KC805, was the error a Dropbox one?

     

    Do you have a screenshot of it?

     

    And if you just copy the link from your account, does it work?

    • KC805's avatar
      KC805
      Explorer | Level 4
      3 years ago

    • KC805's avatar
      KC805
      Explorer | Level 4
      3 years ago

      The link is a link to a document (free ebook) and it only lasts a few days.   

       

      • KC805's avatar
        KC805
        Explorer | Level 4
        3 years ago

        Yes, it is a dropbox link 

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