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Forum Discussion
Pih
6 years agoHelpful | Level 6
How to get rid of the red circle on the dropbox icon in my menu bar? Mac desktop app.
Whenever someone comments on a shared file in dropbox, I get a red circle on the dropbox icon in the menu bar. This interrupts my workflow and I have to get rid of this feature if I want to get any w...
Lusil
Dropbox Staff
6 years agoHello Pih, thanks for checking in and sorry to hear your frustration about this.
Since you mention that you've turned off the option to receive notifications, could you let me know what the current notification you get is about?
Looking forward to hearing back from you!
Pih
6 years agoHelpful | Level 6
Hi! Thanks for the quick reply, really appreciated!
It happens when someone comments on a shared pdf, see screenshot:
- Lusil6 years ago
Dropbox Staff
Just to have a better visual of it, could you send me a screenshot showing your notification settings in your desktop app and your system preferences?
If you have any trouble attaching an image in your next reply, just send it to me as a shared link, instead.
- Pih6 years agoHelpful | Level 6
Here is the system side:
Here's the Dropbox side if I turn on the notifications on system side for a second:
But if system notifications are off, the Dropbox side looks like this (you can't see what is on and what is off):
Hope this helps!
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