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mtkrimi's avatar
mtkrimi
New member | Level 2
4 years ago
Solved

How to upload Iphone live photos?

I paid for 2tb dropbox account but now I can’t backup my live photos, i took dropbox because of online-only option but why live photos is ignored?
I believe its a important future

Camera uploads
Mobile
sync
  • Jay's avatar
    Jay
    4 years ago

    Hi mtkrimi, thanks for posting today.

     

    It is possible to upload Live Photos by enabling that option in the Videos section of the camera upload settings.

     

    If you need any further assistance, please let me know!

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  • Starseed's avatar
    Starseed
    Helpful | Level 6
    3 years ago
    It’s completely ridiculous the top backup service will not back up apple Live Photos from its all like every other photo backup. Even free Amazon backs up Live Photos. I really don’t understand what these guys are thinking, I’m a very disgruntled customer!
  • Starseed's avatar
    Starseed
    Helpful | Level 6
    3 years ago
    It’s 2023, every single cloud platform BUT Dropbox seems to support IOS Live Photos, but Dropbox is ran by old people who can’t seem to see the future and are stuck in the dark ages. Please modernize your system, grandpa. You are severely outdated. It’s completely ridiculous the top backup service will not back up apple Live Photos from the app like every other photo backup. Even free Amazon backs up Live Photos. I really don’t understand what these guys are thinking, I’m a very disgruntled customer!
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Starseed, thanks for sharing your thoughts on this.

     

    Your feedback has been noted in our system - please let us know if you have anything else to add. 

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