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Forum Discussion
SC A.
4 months agoHelpful | Level 5
Hundreds of "Selective Sync conflict" folders created in my Dropbox folder
MacBook Pro M1 16" 2021 Dropbox version 230.4.8797 "Everything is up to date"
This was most likely triggered by recently using an old computer that hasn’t been used for a while. But regardless o...
- 4 months ago
Hey SC A., thanks for reaching out to our community and sorry to hear about your issue.
Generally, selective sync conflicts happen when you've removed folders from your Dropbox folder with selective sync and then you create new folders with the same names in the same location the original folders were in.
Nonetheless, your files are safe, so as long as your Dropbox app is "up to date", you can simply delete the selective sync conflict folders, especially if they're empty.
Just make sure that you check all selective sync conflict folders for any files you might need before deleting them.
You can read more about this situation and how to resolve it here.
Let me know if you have any questions!
SC A.
4 months agoHelpful | Level 5
Hi Hannah --
sounds good, thanks! I did find that page, but "Consolidate the files you need from both folders into one of the folders" gave me pause. I’ll go ahead and delete. ...Maybe I’ll back up my machine first, lol.
For anyone else on a Mac with this problem, one tip: if you open a new finder window in list view (Cmd-2) from one of the Selective Sync Conflict folders, then select the top-most folder, hit option-right arrow. That's the shortcut to open ALL of the subfolders, so you can make sure they’re all empty.
👍
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