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Forum Discussion

Doug H.19's avatar
Doug H.19
Explorer | Level 3
11 months ago

I added many folders to my MacBook's Dropbox folder, but they've disappeared.

The dropbox folder on my MacBook got corrupted. I uninstalled the app and re-installed and tried sync’ing from scratch. I’m only getting partial results. My iMac has 1,691 items, including folders ...
desktop
Mac
sync
Doug H.19's avatar
Doug H.19
Explorer | Level 3
10 months ago

Selective sync is off on both devices. I've reinstalled the app twice.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Could you attach screenshots showing what you're seeing on the Dropbox site, and the two Dropbox folders in Finder on both devices, showing the location of a missing folder or file?

  • Doug H.19's avatar
    Doug H.19
    Explorer | Level 3
    10 months ago

    It's not letting me attach the screenshots as files. When I try to post the Dropbox links for the screenshots I get this error message

    Content Not Published
    Your post contains invalid HTML. Remove the following invalid tags before publishing: a, a (class)

    • Doug H.19's avatar
      Doug H.19
      Explorer | Level 3
      10 months ago

      They're your links! And they're not valid?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        10 months ago

        Could you try copying and pasting the screenshot images directly into the post, instead of using a shared link?

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