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David R.98's avatar
David R.98
Helpful | Level 6
9 years ago
Solved

I am having wrong time-stamps on files. Can you help?

The last-saved times for files listed in Dropbox.com are wrong. For example, a file on my computer (Windows 7) says the last save time was 1:51 PM. The version in Dropbox says 12:51 pm on the same da...
sync
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  • David R.98's avatar
    David R.98
    9 years ago

    Hi JaneA, 

     

    It appears to be completely resolved. I didn't change any settings on my computer. Possibly it was due to editing some files that I opened in Dropbox using Word online when I was on my tablet. Maybe the Word servers have different times. But then, I don't know why they didn't sync to my Windows PC with the same times, regardless. Anyway, it seems to be working normally now. Thanks again. 

HappyPing's avatar
HappyPing
Explorer | Level 3
5 years ago

Just tried it, clearing the browser cache, does not resolve the issue, tried it on a different browser - Microsoft Edge, same issue. This is such a weird issue.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Thanks for keeping me in the loop on this HappyPing.

    May I reach out via email to have a further look internally? 

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