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Forum Discussion
daveyp
1 year agoHelpful | Level 6
I can’t create new folders or move existing ones from my root Dropbox
This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want ...
- 1 year ago
Hi Wayne! Thank you so much for sharing this feedback with us. We're actively working on improvements to both of these experiences, based on your feedback. In the meantime, if you right click at the top-level, you should have a "Create folder and share" option. It will redirect you to web to complete the folder creation, but you should be automatically signed in, which hopefully makes it a little less onerous. I will share an update here as we make improvements. Thank you again for your feedback, we really appreciate it!
Hannah
Dropbox Community Moderator
1 year agoHey daveyp and Viveca, thanks for the screenshots and the additional info.
I just wanted to confirm that this is expected behavior.
Top-level folders can now only be created from our website, however, we've passed your feedback along to our team, so we appreciate you taking the time to reach out.
Let me know if you have any questions.
Viveca
1 year agoHelpful | Level 6
This is not expected behavior. Our business has been using Dropbox for years. What we expect is for it to work at least as well as it has always had, not to become unusable after upgrades.
We keep trying to find workaround for this horrible loss of function, and Dropbox is thwarting us at every turn. I made top-level folders online so we would have them to rename. But when one member of the team renames them, they don't re-name for the other members. And when we rename a folder in the finder, it allows us to type the new name but then changes it back to the previous name. It's unusable.
PLEASE FIX DROPBOX SO IT'S COMPATIBLE WITH THE FINDER AS IT ALWAYS WAS!
Thank you.
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