Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
Solved
I can’t create new folders or move existing ones from my root Dropbox
This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want ...
Hi Wayne! Thank you so much for sharing this feedback with us. We're actively working on improvements to both of these experiences, based on your feedback. In the meantime, if you right click at the top-level, you should have a "Create folder and share" option. It will redirect you to web to complete the folder creation, but you should be automatically signed in, which hopefully makes it a little less onerous. I will share an update here as we make improvements. Thank you again for your feedback, we really appreciate it!
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey daveyp and Viveca, thanks for the screenshots and the additional info.
I just wanted to confirm that this is expected behavior.
Top-level folders can now only be created from our website, however, we've passed your feedback along to our team, so we appreciate you taking the time to reach out.
Let me know if you have any questions.
Thank you for passing on the feedback.
To add another example of the problems it causes. Within our folder structure we have an archive folder in which put old projects, to keep the root uncluttered.
Previously I could simply drag projects in to that archive folder to move them when they were finished. Now I have to go on to the admin console, copy them (duplicating the storage usage) then in order to delete the original copy I have to use Dropbox archive function, wait for that to complete and then delete it from the archives section of the website. I also have to verify that the copy worked too. This is so very long winded and also creates risk of data loss.
To add another example of the problems it causes. Within our folder structure we have an archive folder in which put old projects, to keep the root uncluttered.
Previously I could simply drag projects in to that archive folder to move them when they were finished. Now I have to go on to the admin console, copy them (duplicating the storage usage) then in order to delete the original copy I have to use Dropbox archive function, wait for that to complete and then delete it from the archives section of the website. I also have to verify that the copy worked too. This is so very long winded and also creates risk of data loss.
