Forum Discussion

tcuker's avatar
tcuker
Explorer | Level 3
2 years ago
Solved

I can see my files in Finder, but not on the Dropbox website

We use Dropbox for our 400+ event a year ukulele club. Since the recent upgrade I can see my folders and files on my Mac Finder, and I can open them. However, I can no longer Share them from Finder o...
desktop
Mac
sync
  • Megan's avatar
    Megan
    2 years ago

    Hey tcuker, thanks for the screenshot! 

     

    Is it possible that you have a different Dropbox account linked on your desktop app? 

     

    You should be able to see the linked account if you visit the app's preferences under Account tab. 

     

    And when you go online you can see your account's settings here. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sorry to hear about this, tcuker.

 

Can you actually check your menu bar at the top of your screen, by the WiFi icon?

 

If the app is running, you should have a small Dropbox icon there; hover over it and let us know what you see.

tcuker's avatar
tcuker
Explorer | Level 3
2 years ago

I see this -

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey tcuker, thanks for the screenshot! 

     

    Is it possible that you have a different Dropbox account linked on your desktop app? 

     

    You should be able to see the linked account if you visit the app's preferences under Account tab. 

     

    And when you go online you can see your account's settings here. 

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