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I can't access my Dropbox files on a new Win11 device, unless I'm signed in to www.dropbox.com.
I just copied all the files and data over to a Optiplex 7070. I have a folder for dropbox with files that I sync with dropbox on the web. Since the move I cannot access the local pc files unless I ...
I probably use dropbox on my PC for a strange reason. I have 2 other laptops and an iPad. I put the files that I may want on my other PCs in the Dropbox file on my desktop PC, which is my main one. One of the folders in that Dropbox is KeePass, so as I change passwords and update the file in Dropbox KeePass, it will automatically sync with my smart phone running the KeePass phone app. The other files in my Dropbox desktop folder are ones that I may need on the iPad or one of the other laptops. Also I can add a file to Internet Dropbox from the laptops or iPad for the desktop. So, I use it to share files across my devices.
When I copy and pasted the files in the Dropbox folder from my old PC is when the issue started. On the old PC the actual files were viewable whether the pc was connected to Dropbox.com or not. In Dropbox I changed the selection to be able to read the files offline, but that did not allow the files on the desktop to be readable when not connected to Dropbox.com. It is now working on the new PC as it did on the old pc before the copy and paste to the new PC.
First, I never selected the option to not have the files on my PC and I have been using Dropbox for years. This mess started when I copied the files to my new PC under Dropbox. This is finally how I got the files back on my PC to read offline. I was connected to the Dropbox site and I went to my Dropbox folder on my PC and right clicked the files and selected restore to previous version and now it is like I had it on my old PC.
- Hannah
Dropbox Community Moderator
Hey chzuck, I hope it's okay for me to jump in here as well.
Just to make sure we understand the situation, can you let me know why you initially copied the files to your new computer?
If you installed the Dropbox application and then signed in to it with your Dropbox account credentials, the app would sync your files to your computer automatically.
Is this what you wanted to achieve?
Also, is the issue fixed right now? Because I see that you mentioned that you managed to get your files to be available offline eventually.
Let me know.
I probably use dropbox on my PC for a strange reason. I have 2 other laptops and an iPad. I put the files that I may want on my other PCs in the Dropbox file on my desktop PC, which is my main one. One of the folders in that Dropbox is KeePass, so as I change passwords and update the file in Dropbox KeePass, it will automatically sync with my smart phone running the KeePass phone app. The other files in my Dropbox desktop folder are ones that I may need on the iPad or one of the other laptops. Also I can add a file to Internet Dropbox from the laptops or iPad for the desktop. So, I use it to share files across my devices.
When I copy and pasted the files in the Dropbox folder from my old PC is when the issue started. On the old PC the actual files were viewable whether the pc was connected to Dropbox.com or not. In Dropbox I changed the selection to be able to read the files offline, but that did not allow the files on the desktop to be readable when not connected to Dropbox.com. It is now working on the new PC as it did on the old pc before the copy and paste to the new PC.
