Forum Discussion

dangvu2308's avatar
dangvu2308
Explorer | Level 3
2 years ago
Solved

I can't back up any other folders except for the top-level ones on my Business account

Hi Amy, I just checked the Dropbox Backup with my account ( Advanced), Dropbox still only allows me to Bacup the top-level folders
Computer Backup
desktop
Dropbox Backup
dropbox business
sync
  • Nancy's avatar
    Nancy
    2 years ago

    Hey @dangvu2308! Thanks for your post. 

     

    I'm guessing you're referring to the main computer folders on your device (i.e. Documents/Downloads/Desktop), correct? 

     

    If yes, keep in mind that the updated version of Dropbox Backup is currently available to users on individual plans and not for Business teams. 

     

    Whenever this changes though, you should be notified that you can update to the newest version, as well. 

     

    I’ll be here, if you need something else.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey @dangvu2308! Thanks for your post. 

 

I'm guessing you're referring to the main computer folders on your device (i.e. Documents/Downloads/Desktop), correct? 

 

If yes, keep in mind that the updated version of Dropbox Backup is currently available to users on individual plans and not for Business teams. 

 

Whenever this changes though, you should be notified that you can update to the newest version, as well. 

 

I’ll be here, if you need something else.

  • dangvu2308's avatar
    dangvu2308
    Explorer | Level 3
    2 years ago

    Thanks Nancy, really hope that team plans would have this this updated version.

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