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mtozsu's avatar
mtozsu
Explorer | Level 4
3 years ago

I can't create File request when using the website. No option there.

I am trying to create a File Request. I login to dropbox, and click on File Requests on the left. But the page is coming up empty -- there is no New request to select from. What do I do? I am on a Ma...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey there, cw95, happy Wednesday! 

 

Would you mind clearing your browser's cache, then trying again, please? 

 

If you could also try an incognito tab, that'd be lovely. If you're unsure as to how you can access an incognito, here are the steps for Chrome. 

 

Let me know what you find! 

cw95's avatar
cw95
New member | Level 2
3 years ago

Neither of those options worked. Cleared my cache, logged back in, and still got a blank screen when clicking File Requests on the left menu. Tried again from a private browser window but no luck there either.

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