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Sarahaha's avatar
Sarahaha
New member | Level 1
12 months ago

I can't find the option on how to create a file request via the Dropbox app.

I can’t find ‘create a file request’ on dropbox app; can’t find it. It’s definitely not in ‘Files’. This feature is missing. Can anyone please provide a screenshot of how to find it? Thanks!

2 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    12 months ago

    These have to be created via the website: https://help.dropbox.com/share/create-file-request

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey Sarahaha, hope you don’t mind if I jump in. Can you clarify which Dropbox app you’re talking about? Is it the desktop or the mobile app? 
    If it's the mobile app, can you clarify the OS you're using? 

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