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frotierstds's avatar
frotierstds
Explorer | Level 4
1 year ago
Solved

I can't join a shared folder, error: "We were unable to complete your request"

Hey,   i cant access a shared folder and even tried to do it on my phone with the dropbox app, but that also didnt work. Everytime I click on Join Folder it just says "We were unable to complete ...
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  • Megan's avatar
    Megan
    1 year ago

    Hey frotierstds, awesome!

     

    Let us know if that changes things at all! 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Did they create a shared link or just copied and pasted the URL to the folder frotierstds? 

 

How was it shared with you in the first place? 

frotierstds's avatar
frotierstds
Explorer | Level 4
1 year ago

The link was sent to me. Im not quite sure which one of those two options it is. Anyway to find out?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    In that case, the easiest way would be to check with them directly frotierstds 

  • frotierstds's avatar
    frotierstds
    Explorer | Level 4
    1 year ago

    I think it was a shared link tho.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Did the share it with edit rights or view only rights in the first place frotierstds? 

      • frotierstds's avatar
        frotierstds
        Explorer | Level 4
        1 year ago

        view only rights i think

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